Matosinhos municipal company makes it possible to schedule face-to-face service through the website, in order to simplify people's lives. The Simplifica project started this year and will review all avenues of communication with citizens, including the digital universe
The MatosinhosHabit service desk and application desk are now "just a click away".
MatosinhosHabit has completely renovated its website which, in addition to news, information and notices, now has new interfaces, already in operation, that allow online scheduling.
"The goal is to be closer to all citizens who need our help, in a clear, simple and uncomplicated way, through various means, including digital" says Manuela Álvares, Chairman of the Board of Directors of MatosinhosHabit, adding that "speeding up the service at the counter allows citizens to waste less time traveling and queuing, and have one less step in the application process for the various housing programs of MatosinhosHabit, or in consulting information".
The improvement of the tools made available to the citizens is part of the "MatosinhosHabit Simplifies 2023" project, an initiative that aims to simplify all of MatosinhosHabit's communication in order to enhance and consolidate dialogue, proximity and the relationship of trust between the municipal company and its users.
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